FT Call Center Representative

Job Description

We are seeking a dedicated FT Call Center Representative – Work From Home based in Massillon, Ohio.

Responsibilities:

• Handle inbound customer calls with professionalism and efficiency
• Assist customers with inquiries, billing, and technical support
• Maintain accurate records of interactions and resolutions
• Provide exceptional service to ensure customer satisfaction
• Follow company policies and procedures to resolve issues promptly

Skills Needed:

• Excellent communication and active listening skills
• Strong problem-solving abilities
• Self-motivated and able to work independently
• Reliable internet connection and a quiet work environment

Benefits:

• Competitive pay and performance incentives
• Work from home flexibility
• Paid training and ongoing support
• Health and wellness benefits
• Opportunity for career growth