Full-Time Customer Service Coordinator

Job Description

We are seeking a FT Customer Service Coordinator to work from home in Waxhaw, NC.

• Respond to customer inquiries via phone, email, and chat with professionalism and empathy.
• Assist customers with product information, order processing, and issue resolution.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service quality and efficiency.
• Identify opportunities to enhance customer satisfaction and retention.

Skills needed include excellent communication, problem-solving, and time management.

• Benefits include flexible work hours, remote work environment, health insurance, and paid time off.