Full-Time Customer Service Coordinator

Job Description

We are seeking a dedicated Full-Time Customer Service Coordinator – Work From Home based in Lawrence, Kansas.

• Provide exceptional support to customers via phone, email, and chat, addressing inquiries and resolving issues promptly.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to ensure customer satisfaction and improve service processes.
• Assist in training and onboarding new team members as needed.
• Stay informed about product updates and company policies to provide accurate information.

Skills needed: Excellent communication, problem-solving, and organizational skills; self-motivated with the ability to work independently.

Benefits include: Flexible work hours, competitive pay, health benefits, and opportunities for growth in a supportive remote environment.