FT Client Support Specialist

Job Description

We are seeking a motivated FT Client Support Specialist to work from home in Manchester Township, New Jersey.

Responsibilities:

• Provide exceptional customer service via phone, email, and chat
• Assist clients with account inquiries, technical issues, and product information
• Document interactions accurately and follow up to ensure resolution
• Collaborate with team members to improve support processes
• Maintain product knowledge and stay updated on company policies

Skills Needed:

• Strong communication and problem-solving skills
• Ability to work independently and manage time effectively
• Tech-savvy with proficiency in CRM and support tools
• Positive attitude and customer-focused approach

Benefits:

• Work from home environment
• Competitive pay
• Flexible scheduling options
• Health and wellness benefits
• Training and professional development opportunities