Customer Service Agent – Graveyard Shift (Work From Home)

Job Description

We are seeking a Customer Service Agent for the Graveyard Shift (Work From Home) in Norfolk, VA.
As a vital member of our team, you will handle customer inquiries, provide exceptional support, and resolve issues efficiently.

Responsibilities include:

• Responding to customer questions via phone, email, or chat
• Assisting with order processing and account management
• Providing solutions to customer concerns and escalating complex issues
• Maintaining accurate records of interactions

Skills needed:

• Excellent communication skills
• Problem-solving ability
• Self-motivated and dependable
• Ability to work independently during overnight hours

Benefits include:

• Work from home flexibility
• Competitive pay
• Health and wellness benefits
• Paid training and career growth opportunities