FT Customer Service Agent

Job Description

We are seeking a dedicated Full-Time Customer Service Agent – Work From Home based in Fort Mill, SC.

• Provide exceptional support to customers via phone, email, and chat channels.
• Assist with billing, product inquiries, and technical issues efficiently and professionally.
• Maintain detailed records of customer interactions and resolutions.
• Identify opportunities to improve service quality and customer satisfaction.
• Collaborate with team members to meet performance goals and resolve complex issues.

Skills Needed: Excellent communication, problem-solving, and active listening skills. Ability to work independently in a remote setting.

Benefits: Competitive pay, flexible work hours, health and wellness programs, and remote work opportunity.