Call Center Agent

Job Description

We are seeking a dedicated Call Center Agent in Newnan, Georgia to provide exceptional customer service.

Responsibilities include:

• Handling inbound and outbound calls with professionalism and courtesy
• Assisting customers with inquiries, account information, and issue resolution
• Documenting interactions accurately in the system
• Maintaining a positive attitude and ensuring customer satisfaction
• Following company policies and procedures

Skills needed:

• Excellent communication and active listening skills
• Problem-solving abilities
• Ability to work in a fast-paced environment
• Strong attention to detail and organization

Benefits include:

• Competitive pay
• Health and dental insurance
• Paid time off and holidays
• Opportunities for growth and advancement