Job Description
We are seeking a dedicated Customer Service Delivery Advocate in Norfolk, VA to ensure exceptional client experiences.
Serve as the primary point of contact for customers, addressing inquiries and resolving issues promptly.
Coordinate service delivery activities, ensuring timely and quality outcomes.
Collaborate with internal teams to meet customer needs and improve service processes.
Maintain accurate records of interactions and transactions.
Provide proactive solutions and support to enhance customer satisfaction.
Skills required include strong communication, problem-solving, and organizational abilities.
Benefits include competitive compensation, health insurance, paid time off, and opportunities for professional growth.
