Customer Service Representative – Full-Time

Job Description

We are seeking a Customer Service Representative to join our team remotely, based in North Kansas City, MO.

• Handle inbound customer inquiries via phone, email, and chat with professionalism and empathy.
• Provide product information, troubleshoot issues, and resolve concerns efficiently.
• Maintain accurate records of interactions and follow-up actions.
• Collaborate with team members to improve service quality and customer satisfaction.
• Stay informed on product updates and company policies.

Skills needed:
– Excellent communication and problem-solving abilities.
– Strong organizational skills and attention to detail.
– Ability to work independently and manage time effectively.

Benefits include:
– Competitive salary ($50,000-$60,000/year)
– Work from home flexibility
– Health, dental, and vision insurance
– Paid time off and holidays
– Opportunities for growth and development