Full-Time Customer Service Advocate – Overnight

Job Description

We are seeking a dedicated Full-Time Work From Home Customer Service Advocate – Overnight in Trenton, NJ.

• Provide exceptional customer support via phone, email, and chat during overnight shifts.
• Assist customers with inquiries, concerns, and issue resolution in a professional manner.
• Maintain detailed and accurate documentation of interactions and transactions.
• Follow company policies and procedures to ensure customer satisfaction and compliance.
• Collaborate with team members and escalate complex issues as needed.

Skills needed: Excellent communication, problem-solving, and time management skills. Ability to work independently and maintain a positive attitude.

Benefits include: Competitive pay, flexible work schedule, remote work environment, health benefits, and ongoing training opportunities.