Customer Service Representative – Full-Time

Job Description

We are seeking a Customer Service Representative to join our team remotely from Lutherville-Timonium, MD.

Responsibilities include:

• Providing exceptional support to customers via phone, email, and chat
• Resolving inquiries, troubleshooting issues, and ensuring customer satisfaction
• Maintaining accurate records of interactions and transactions
• Collaborating with team members to improve service quality

Skills needed:

• Excellent communication and problem-solving abilities
• Strong interpersonal skills and empathy
• Ability to work independently and manage time effectively
• Proficiency with computer applications and CRM systems

Benefits include:

• Salary range of $50,000-$60,000/year
• Work-from-home flexibility
• Health, dental, and vision insurance
• Paid time off and holidays
• Opportunities for growth and development