Customer Service Representative – Remote – Full-Time

Job Description

We are seeking a Customer Service Representative to join our remote team in Middletown, Delaware, earning $50k-$60k/year.

Responsibilities:

• Provide exceptional support to customers via phone, email, and chat
• Identify customer needs and offer appropriate solutions
• Resolve issues efficiently while maintaining high customer satisfaction
• Document interactions accurately in CRM systems
• Collaborate with team members to improve service delivery

Skills Needed:

• Excellent communication and problem-solving skills
• Strong organizational abilities
• Ability to work independently in a remote setting
• Adaptability and a positive attitude

Benefits:

• Competitive salary and performance-based incentives
• Health, dental, and vision insurance
• Paid time off and holidays
• Flexible remote work environment
• Opportunities for growth and development