Retention Agent

Maricopa, Arizona

February 5, 2026

Deadline date:

We are seeking a dedicated Retention Agent located in Maricopa, AZ to engage with customers and foster long-term relationships.

Responsibilities include

Responding to customer inquiries and resolving concerns promptly

Identifying opportunities to improve customer satisfaction and loyalty

Upselling products/services to meet customer needs

Documenting interactions accurately in CRM systems

Collaborating with team members to develop retention strategies

Skills needed: strong communication, active listening, problem-solving, and interpersonal skills.

Benefits include competitive pay, health insurance, paid time off, and growth opportunities.

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