Retention Representative (Base + Uncapped Commission)

Queen Creek, Arizona
February 5, 2026

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Job Description

We are seeking a motivated Retention Representative in Queen Creek, AZ, to engage with customers and enhance satisfaction.

  • Build strong relationships with clients to retain their business and address concerns promptly.
  • Identify opportunities to upsell or cross-sell products/services to maximize customer value.
  • Resolve customer issues efficiently, ensuring a positive experience.
  • Maintain accurate records of customer interactions and feedback.
  • Collaborate with team members to improve retention strategies.

    • Skills needed include excellent communication, problem-solving, and interpersonal skills.

    Benefits include competitive base pay, uncapped commission, health coverage, and growth opportunities.