Customer Service Representative

Job Description

We are seeking a Customer Service Representative in Groveport, Ohio, to deliver exceptional support to our customers.

• Handle inbound inquiries via phone, email, and chat, providing timely and accurate information
• Assist customers with order processing, billing questions, and service issues
• Maintain detailed records of customer interactions and transactions
• Identify and escalate complex issues to appropriate departments
• Strive to resolve customer concerns efficiently and professionally

Skills needed include strong communication, problem-solving, and multitasking abilities.

Benefits include competitive pay, health insurance, paid time off, and opportunities for growth in a supportive environment.