Job Description
We are seeking a dedicated Customer Service Representative to join our team remotely in Pemberton Township, New Jersey.
Responsibilities include:
- Responding to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolving issues, providing product information, and ensuring customer satisfaction
- Documenting interactions accurately in the CRM system
- Collaborating with team members to improve service processes
Skills needed:
- Excellent communication and active listening skills
- Problem-solving and multitasking abilities
- Self-motivated with a strong work ethic
- Reliable internet connection and home office setup
Benefits include:
- Competitive salary of $50,000-$60,000 per year
- Work from home flexibility
- Health, dental, and vision insurance
- Paid time off and holidays
- Opportunities for growth and development