FT Customer Service Representative

Job Description

We are seeking a dedicated Full-Time Customer Service Representative – Work From Home in Dearborn Heights, MI.

• Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
• Provide accurate information about products and services, resolving issues effectively.
• Maintain customer records and document interactions thoroughly.
• Assist customers with orders, returns, and account updates.
• Collaborate with team members to improve service quality and processes.

Skills needed: excellent communication, problem-solving abilities, tech-savviness, and self-motivation.

• Competitive salary and flexible work schedule.
• Remote work environment with provided equipment.
• Health, dental, and vision benefits.
• Training and ongoing support to ensure success.