Full-Time Customer Service Advocate – 2nd Shift

Job Description

We are seeking a Full-Time Work From Home Customer Service Advocate – 2nd Shift based in Taunton, MA.

Responsibilities:

• Provide exceptional customer support via phone, email, and chat
• Assist customers with inquiries, account issues, and product information
• Resolve concerns efficiently, ensuring high satisfaction levels
• Maintain accurate records of interactions and transactions
• Collaborate with team members to improve service quality

Skills Needed:

• Excellent communication and problem-solving skills
• Strong multitasking and time management abilities
• Self-motivated with a customer-focused attitude
• Reliable internet connection and a quiet work environment

Benefits:

• Competitive pay and performance incentives
• Flexible work schedule
• Work from home convenience
• Comprehensive training and ongoing support