Full-Time Call Center Billing Representative

Job Description

We are seeking a dedicated FT Call Center Billing Representative to work from home in Rio Rancho, NM.

• Handle inbound customer calls regarding billing inquiries, account updates, and payment processing.
• Provide exceptional customer service with professionalism and empathy.
• Resolve billing issues efficiently and accurately, documenting interactions thoroughly.
• Maintain up-to-date knowledge of billing systems and policies.
• Collaborate with team members to improve service quality and efficiency.

Skills needed include strong communication, problem-solving, and multitasking abilities.

Benefits include competitive pay, flexible work hours, remote work environment, health coverage, and paid training.