Job Description
We are seeking a dedicated Customer Service Rep located in Hagerstown, MD to provide exceptional support to our customers.
Responsibilities include:
Handling inbound customer inquiries via phone, email, and chat
Resolving product, service, and billing issues efficiently
Maintaining accurate customer records and documentation
Providing product information and troubleshooting assistance
Ensuring customer satisfaction through professional and courteous communication
Skills needed:
Strong communication and problem-solving abilities
Ability to work in a fast-paced environment
Excellent organizational skills
Team player with a positive attitude
Benefits include competitive pay, health insurance, paid time off, and growth opportunities. Join us to make a difference in customer experience!
