Benefits Customer Service Advisor – Work from home (50k-90k per year)

Job Description

We are seeking a Benefits Customer Service Advisor to work from home in Atlanta, GA.

• Assist clients with benefits inquiries, plan options, and enrollment processes.
• Provide exceptional customer service via phone, email, and chat channels.
• Educate customers on benefits programs, coverage details, and policy options.
• Resolve issues efficiently, ensuring customer satisfaction and compliance.
• Maintain accurate records of interactions and follow-up actions.

Skills needed include strong communication, problem-solving, and organization.

Benefits include competitive salary ($50K-$90K/year), flexible remote work, health insurance, paid time off, and professional development opportunities.