Full-Time Customer Support Specialist – Remote

Job Description

We are seeking a dedicated FT Customer Support Specialist to work from home in Hilliard, Ohio.

Responsibilities include providing exceptional customer service via phone, email, and chat, resolving inquiries efficiently, and maintaining strong customer relationships.

• Assist customers with product and service questions, troubleshoot issues, and process orders.
• Document interactions accurately and follow company policies and procedures.
• Collaborate with team members to improve service quality and customer satisfaction.

Skills needed include excellent communication, problem-solving, and time management.

Benefits include flexible work hours, remote work environment, competitive pay, and ongoing training opportunities.