FT Collections Representative

Job Description

We are seeking a Full-Time Collections Representative – Work From Home based in Louisville, KY.

Responsibilities include:

• Contact customers via phone and email to collect outstanding payments
• Negotiate payment arrangements and resolve account discrepancies
• Maintain accurate records of communications and payment plans
• Ensure compliance with all applicable laws and company policies
• Follow up on overdue accounts and escalate issues as needed

Skills needed:

• Strong communication and negotiation skills
• Self-motivated with excellent organizational abilities
• Ability to work independently in a remote setting
• Problem-solving and conflict resolution skills

Benefits include:

• Competitive salary
• Flexible work hours
• Work from home environment
• Health and wellness programs
• Career growth opportunities