Job Description
We are seeking a Lead Customer Service Representative (Full or Part Time) in Stratham, NH.
Responsibilities include:
- Supervising and mentoring a team of customer service staff
- Handling escalated customer inquiries and providing solutions
- Ensuring excellent service quality and adherence to policies
- Assisting with training and performance evaluations
- Collaborating with other departments to resolve issues
Skills needed:
- Strong communication and leadership abilities
- Problem-solving and decision-making skills
- Ability to work in a fast-paced environment
- Customer-focused attitude
Benefits include:
- Competitive pay
- Flexible scheduling options
- Health and wellness benefits
- Paid time off and holidays
- Opportunities for career growth