Job Description
We are seeking a Remote Customer Service Representative in Alachua, FL, earning $50k-$60k/year.
Responsibilities:
Handle inbound customer inquiries via phone, email, and chat
Provide accurate product and service information
Resolve customer issues efficiently and professionally
Maintain detailed records of interactions
Collaborate with team members to improve service quality
Skills Needed:
Excellent communication and problem-solving abilities
Strong organizational skills and attention to detail
Ability to work independently in a remote setting
Adaptability to evolving processes and technology
Benefits:
Competitive salary and performance bonuses
Flexible remote work environment
Health, dental, and vision insurance
Paid time off and professional development opportunities