Job Description
We are seeking a dedicated Customer Service Representative – Work From Home based in Hercules, California.
Responsibilities include:
Handling customer inquiries via phone, email, and chat with professionalism and empathy.
Providing product information, troubleshooting, and resolving issues efficiently.
Maintaining accurate records of customer interactions and feedback.
Collaborating with team members to improve service quality.
Skills needed:
Excellent communication and problem-solving abilities.
Strong time management and organizational skills.
Comfortable working independently in a remote environment.
Benefits include flexible scheduling, remote work setup support, health benefits, and opportunities for career growth.
