Benefits Customer Service Advisor – Work from home (50k-90k per year)

Job Description

We are seeking a Benefits Customer Service Advisor to join our remote team in Merced, CA.

• Assist clients with benefits inquiries, claims, and service issues via phone and email.
• Provide accurate information and timely resolutions to ensure customer satisfaction.
• Educate customers on benefit options, policies, and procedures.
• Maintain detailed records of interactions and follow-up actions.
• Collaborate with team members to improve service processes.

Skills needed include excellent communication, problem-solving, and empathy.

• Competitive salary: $50,000-$90,000/year.
• Work-from-home flexibility.
• Comprehensive health benefits, paid time off, and career growth opportunities.