Full-Time Customer Support Coordinator

Williamsburg, Virginia
October 25, 2025

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Job Description

We are seeking a dedicated FT Customer Support Coordinator to join our team remotely from Williamsburg, VA.

Responsibilities:

  • Provide exceptional customer service via phone, email, and chat channels
  • Assist customers with inquiries, troubleshooting, and account management
  • Maintain accurate records of interactions and resolutions
  • Collaborate with team members to improve support processes
  • Identify opportunities to enhance customer satisfaction and retention

    • Skills Needed:

  • Excellent communication and problem-solving skills
  • Self-motivated with strong organizational abilities
  • Ability to work independently in a remote setting
  • Tech-savvy with proficiency in CRM and support tools

    • Benefits:

  • Competitive salary
  • Flexible work hours
  • Remote work environment
  • Opportunities for growth and development
  • Comprehensive benefits package