Retention Representative – Uncapped Commission

Chandler, Arizona
February 5, 2026

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Job Description

We are seeking a motivated Retention Representative in Chandler, AZ, to engage and retain customers through exceptional service and relationship-building.


  • Handle customer inquiries, resolve issues, and promote retention strategies.
  • Identify opportunities to upsell and cross-sell products/services.
  • Maintain accurate records of customer interactions and feedback.
  • Collaborate with team members to improve retention initiatives.
  • Meet and exceed individual performance targets.

    • Skills needed include excellent communication, problem-solving, and customer-focused attitude. Strong negotiation skills and adaptability are a plus.


    Benefits include uncapped commission, flexible schedules, health coverage, and professional development opportunities.